Skip to Content

ToolBank Rental & Workshop Terms & Conditions

By renting tools or registering for a workshop at the Richmond Community ToolBank, you agree to the following terms when you check the "Terms and Conditions" box at checkout:

In consideration of my involvement in the activities or transactions undertaken for and in connection with the Richmond Community ToolBank, a nonprofit charitable organization, I hereby agree, for myself, my heirs, assigns, executors, and administrators to release and discharge the ToolBank, its officers and directors, employees, Partners, Sponsors, agents, and volunteers from all claims, demands and actions for injuries sustained to my person and/or property as a result of my involvement in such activities, and I agree to release and hold the ToolBank, its officers and directors, employees, agents, and volunteers harmless from an cause of action, claim or suit arising therefrom. This release and waiver includes, without limitations, risks arising out of the use and operation of hand and power tools. I hereby attest that my attendance and involvement in such activities is voluntary, that I am participating at my own risk, and that I have read the foregoing & following provisions of this release. 

I also grant the ToolBank permission to use and distribute my image, likeness, voice, and appearance for all purposes related to the ToolBank, without financial compensation. 

Workshop Terms & Conditions

  • Registration is required and closes one business day before the workshop.
  • Registration fees are nonrefundable and nontransferable unless ToolBank cancels the workshop.
  • If ToolBank cancels a workshop, Morgan Day will reach out to coordinate transferring your registration to another workshop.
  • If a workshop is rescheduled, your registration will automatically transfer to the new date, and you will be notified with further details.
  • If you need to cancel or transfer your registration to another workshop, please contact Morgan Day at morgan@richmondtoolbank.org.
  • If you would like to be placed on a waitlist for a full workshop, contact Morgan at the same email.
  • All attendees must show their emailed ticket upon arrival.

Workshop Cancellation

  • If you need to cancel, notify Morgan as early as possible so others may attend.
  • If ToolBank cancels or reschedules for any reason (e.g. weather, low attendance), your registration will be transferred to a future date.
  • Registration fees are otherwise nonrefundable and nontransferable.

Attendance & Age Policy

  • One ticket equals entry for one participant and includes tools, materials, and safety equipment.
  • Participants must be 16 or older.
  • Those under 18 must be accompanied by a parent or guardian (one adult per one minor).

Safety & Conduct Requirements

To ensure a safe and respectful environment, all participants must:

  • Wear closed-toe shoes, appropriate clothing, and tie back long hair.
  • Follow all safety instructions and use tools only as directed.
  • No horseplay or reckless behavior will be tolerated.
  • Be respectful to ToolBOX staff, volunteers, and fellow participants at all times.

Liability & Damage

  • Richmond Community ToolBank and ToolBank USA are not liable for any injuries or damages during the workshop.
  • Participants are responsible for any damage or injury they cause, including to property, tools, or people.

Right to Refuse or Remove

  • ToolBOX staff reserve the right to remove any participant or renter without refund if they fail to follow safety rules, behave disrespectfully, or pose a risk to others.

Rental Eligibility & Responsibility

  • You must be 18 years or older to rent tools.
  • Rented tools must only be used by the individual who completed the rental agreement.
  • Tools must be returned in the same condition as rented—clean and fully functional.
  • Do not allow others to use or operate the tools you have rented.
  • Late Fees, Cleaning Fees, Repair & Replacement Fees can all be paid via your customer portal. 

Return Deadlines & Late Fees

  • Tools must be returned on or before the scheduled drop-off date/time.
  • Late returns incur a fee of 25% of the weekly rental price per day.
  • Tools not returned within one (1) week of the scheduled return date may be charged full retail replacement value.
  • Example: A tool rented for $20/week will incur a $5/day late fee.

Cleaning & Damage

  • Tools must be returned clean and in working condition.
  • Cleaning, repair, or replacement costs may be charged if tools are returned dirty, damaged, or missing parts.
  • If your tool comes back dirty a cleaning fee of $35 USD will be charged to your account.
  • If a tool is lost or damaged beyond repair, you may be charged the full retail value.

Liability & Safety

  • ToolBank is not responsible for injuries or property damage resulting from tool use.
  • Tools must be used legally, safely, and for their intended purpose only.
  • You accept full responsibility for your safety and any property used or affected during the rental period.

Charges & Payment

  • Rental fees, late fees, cleaning/damage charges, and replacement costs may be charged to your payment method on file.

Prohibited Use

  • Tools may not be resold, sub-rented, or used commercially without written permission.
  • Tools may not be taken outside the designated service area without approval.

Behavior & Conduct

  • Renters must treat ToolBank staff and other members of the community with respect.
  • ToolBank reserves the right to terminate tool rental privileges without refund for any behavior deemed unsafe, inappropriate, or disrespectful.

By proceeding with your tool rental or workshop registration, you confirm that:

  • You are 18 years or older (or accompanied by a guardian if 16–17).
  • You have read, understood, and agree to follow all terms listed above.
  • You accept full financial and personal responsibility for your conduct and safety during your engagement with ToolBank